VolumeIQPrivacy Policy
1. The extension
VolumeIQ works locally in your browser and needs no account. It does not collect your name, email, payment data, credentials, location, browsing history for analytics, or the audio you listen to. It contains no analytics or telemetry and does not send data to any server.
What the extension stores on your device
- Preferences such as normalization, ducking and safe-volume settings, and interface language.
- Per-site audio preferences (for example the volume you chose for a website) and custom presets.
- Short-lived per-tab state (volume and mute) that is cleared when the browser session ends.
Depending on your Chrome settings, preferences may sync across your devices through Chrome Sync under your Google account. Sync is handled by Google, not by us.
Why the extension needs its permissions
- Access to all websites: to control the audio and video elements on the pages you visit. Page content is not read or transmitted.
- Tab capture and offscreen document: only used when you turn on Advanced mode for a protected streaming site. Captured audio is processed in memory by the Web Audio API and is never stored or transmitted.
- Declarative net request: adds permissive cross-origin headers to media responses so the Web Audio pipeline can process cross-origin media. No request data is read or recorded.
- Storage, alarms, favicon: to save your settings, keep the background worker responsive, and show site icons in the tab mixer.
2. This website and the feedback form
The feedback form is optional. It is a web page you choose to open; the extension itself never sends feedback.
What we receive when you submit
- Your star rating, and any text you choose to write (what annoyed you, a website name, a feature wish).
- The extension version and interface language, if you opened the form from the extension.
- A salted hash of your IP address that changes every day. It is used only for spam protection and rate limiting, cannot be reversed, and cannot be linked across days. The IP address itself is not stored.
Please do not write personal information (names, emails, phone numbers) in the form.
Automatic processing
To translate and organise feedback written in many languages, the text you submit (not your IP hash) is sent to an AI service operated by NVIDIA through its API, which returns a translation, a category and tags. NVIDIA may log requests as described in its own privacy policy. We use the results only to improve VolumeIQ.
Retention and sharing
Feedback is kept in a private database used only by the developer. We do not sell it or share it for advertising. You can ask us to delete a submission by writing to the address below.
3. Cookies
This website sets no cookies and uses no analytics or advertising trackers. The website remembers your chosen language, and the feedback form may remember that you already submitted, in local storage on your device only.
4. Children
VolumeIQ is not directed to children, and we do not knowingly collect personal data from them.
5. Changes
If this policy changes, the date at the top is updated. Material changes will also be noted in What's new.
6. Contact
Privacy questions or deletion requests: support@volumeiq.com